Privacy

Privacy & request handling

The designated privacy contact for FloorRepairServices.com is the Privacy Lead. This site collects only information reasonably needed to understand, route, respond to, secure and document a request.

Information collected

Depending on the form, we may collect contact details, service or project location, technical or project information, provider-fit details, optional uploaded images, and basic attribution information such as landing page, referrer and UTM parameters.

Purpose and sharing

Information is used to classify the request, identify relevant provider categories, communicate about the request, prevent abuse and duplicate submissions, and measure service performance. Where you consent, request information may be shared with independent providers solely so they can evaluate and respond to that specific request.

No unrelated data sale

This production package does not include behavioural advertising or a data-broker feature. A provider receiving a request is not authorized by this site to resell it or use it for unrelated marketing.

Service providers and cross-border processing

Hosting, form processing, security, email and lead-management providers may process information on our behalf, including outside your province, state or country in jurisdictions whose laws may differ from local laws.

Photos and files

The public intake does not upload photos or documents. If needed, exchange them directly with the matched provider after initial contact.

Retention

Unmatched repair requests are targeted for deletion or de-identification within 90 days. Matched request records are generally kept no more than 180 days unless needed for an active job, complaint, consent record or legal obligation.

Your privacy choices

You may request access, correction or deletion of information associated with your request, or withdraw consent for future provider sharing. We may request reasonable information to verify that the request relates to you.

Security and minimization

Reasonable technical and organizational safeguards are used for information under our control. Do not submit passwords, government identifiers, payment-card information or sensitive information that is unnecessary for the request.

Privacy request

Use the privacy-request form below for access, correction, deletion, consent withdrawal or a privacy concern.